Returns & Refunds
We stand behind our products with a hassle-free 30-day guarantee
30-Day Guarantee
Return within 30 days for any reason
Full Refund
100% money-back if unsatisfied
No Questions Asked
Simple, straightforward process
Eligibility Criteria
To be eligible for a return, products must meet the following conditions:
- Return initiated within 30 days of delivery
- Product in original, unopened packaging (or minimally used)
- All seals and packaging intact
- Original bill or order number provided
- Product not expired
- No signs of tampering or damage from misuse
How to Return
Contact Us
Email support@avyaya.com with your order number and reason for return within 30 days of delivery.
Get Return Instructions
We'll provide a return shipping label and address. Pack the product securely in its original packaging.
Ship It Back
Use the provided label to ship the package back to us. Delivery to our warehouse typically takes 5-7 days.
Inspection & Refund
We inspect the returned product within 2-3 business days. Upon approval, refunds are processed within 5-7 working days.
Refund Details
Refund Amount: Full purchase price + applicable taxes
Refund Method: Original payment method (credit card, debit card, UPI, etc.)
Processing Time: 5-7 working days after approval
Note: Original shipping charges are non-refundable unless the return is due to our error or product defect.
Defective or Damaged Products
If you receive a defective or damaged product, please contact us immediately with:
- Order number and date of delivery
- Clear photos of the defective/damaged product
- Description of the issue
For defective products, we'll arrange for immediate replacement or full refund at no additional cost, and provide a prepaid return label.
Need Help?
Have questions about our returns policy? Contact our support team.
Email: support@avyaya.com
Response Time: Within 24 hours